PLAYCARE GUIDELINES • OUR HISTORY • VOLUNTEERING

At Ruffhouse Playcare we try to maintain a healthy positive atmosphere at all times. We offer

  • 24 hour supervised day care: your pets are never left alone
  • choice of sleeping area
  • no crating unless requested by owner

We subscribe to the following methods:

  • EXERCISE - through play and socialization with other dogs.
  • DISCIPLINE - through basic obedience and games for stimulating the mind as well as the body.
  • AFFECTION - through petting, brushing, cuddling & lots and lots of love!!!!


PLAYCARE GUIDELINES


Doggy Etiquette

All dogs are descendants of wolves and are pack animals by nature. When placed in a group they will eventually find their place in the pack. It may take a few minutes or a few days, but soon enough they'll sort themselves out

Playground rules

At Ruffhouse Playcare, we carefully observe your pet and his/her interaction with other dogs. However, dogs do use their mouths and paws to play and this may result in the occasional bite or scratch, just like your child may get the odd bump or scratch at the playground.

We do take the safety of your pup very seriously and will take every precaution to avoid these sorts of occurrences. If a dog seems a bit too aggressive we will step in to correct this and use our time out area if necessary. We do exercise gentle but firm control in order to maintain a safe and happy environment.

Getting started
 
Dogs will be dogs, but we know they have their own unique personalities and needs.  At Ruffhouse we'll accommodate your pup's needs to the best of our ability. It all starts with a meet & greet that gives us the opportunity to get to know you and your pet. If your pup seems too nervous we may require that you spend some daycare playtime with your pet at Ruffhouse so that they can get comfortable with us.

Illness or Injury

While your dog is in our care, we constantly assess his/her well being. In the event that your dog is injured or becomes ill they will be treated on site or transported to a local veterinarian as required. We always have staff trained in pet first aid on site.


OUR HISTORY

Ruffhouse Playcare is a family run business that offers our guests the fresh air of the outdoors and freedom to roam and play indoors.

Scott and I (Michele) ran a pet food and accessory business for a number of years and had the luxury of having our dogs work with us. While visiting our customers, we noticed a lot of them began asking if we would consider daycaring their dogs.

We created Ruffhouse Playcare only after looking for a quality daycare where we could, occasionally, leave our furry family members. What we found was a lot of good people working at mostly overcrowded very smelly indoor facilities. Some of these kennel/daycares offered a discounted or free dog wash for overnight stays. It became apparent why when we saw yellow and brown dogs, formally white, locked in dirty runs! We wanted more for our boys.

Since our human children were grown and gone our dogs had become our surrogate children and we felt the same as any parent looking for a daycare! Out of concern for our own animals, as well as for many of our friends and former pet customers, Ruffhouse was born!

We are very pround of what we have to offer. Come and see for yourself!


VOLUNTEERING

Do you think dog and dog care like we do? Consider volunteering with us. Grow with us at Ruffhouse Playcare!